RLMI CustomerService

還在為了售後維修服務煩惱嗎?
RLMICustomerService 可以幫您建立雲端維修服務。

利用Customer Service APP,可以完成整套客戶送修流程。
可供錄音錄影及照片存檔功能,也提供簽名功能
維修案件在成立後自動轉存PDF,可藉由AirPrint列印維修單以供客戶存查,
mail寄送通知客戶維修進度及取件聯絡,
所有資料皆即時儲存至雲端,可減少紙張流程縮短維修時間。

另外也提供WEB網站以供資料確認。

Do you have trouble on proceeding your customer service?
RLMI CustomerService could provide a completed customer service procedure
to help you to establish a smart, real-time service on Cloud.

Features:
1. Completing the entire repair process via Customer Service APP.
2. Having Audio/video recording and photo archive functions.
3. Signing contract on iPad directly.
4. After the maintenance sheet is filled out, it would be saved in PDF file
and print out via AirPrint for customer reference purposes.
5. Informing maintenance schedule and pickup notice by mail.
6. Since all data are saved in Cloud immediately, paper work is reduced,
the repair also could be proceeded faster.
7. It could confirm all maintenance information on WEB site too.